User privacy policy for using software and application

Users please thoroughly read this privacy policy. In case you have installed and/or used the software and application, you are deemed to have accepted all terms specified in privacy policy. If you do not accept this privacy policy, you must refuse to use software and application immediately by uninstalling application from your mobile, computer, digital equipment.

1. Definition

“Service provider” refers to Handywings Company (Thailand) which provides software for transportation business and organizational management software.

“User” is a person who utilizes Handywings website and processes transaction i.e, apply for service, make transportation data, Location data, conduct online transaction on the website.

“Information” refers to any details that user or attorney has provided or put a record on the website.

“Confidential information” refers to any details that user and service provider have mutually executed regarding to words, written agreement or electronic data but not include public information.

“Service” refers to supplying program and/or software for transportation business, logistics business, delivery business, organizational management, and other businesses related to transportation of goods.

“Intellectual property rights” include trademark, patent, service mark, copyright, legitimacy, product rights/product licensing, right to service regardless of registration status (registered or registering).

2. Purpose of privacy policy

MOVEMAX (referred as service provider) feels thankful for all visiting, using, and doing transaction through our website. We ask you to review and accept the regulation, also terms of service of using software, application, website. We reserve the right to change, modify, stop providing services temporarily or permanently without pre-notification. We are not responsible for website modification, changes made by third party. For your best interest, service provider asks you to review the policy carefully and follow the agreement, news, condition, and website modification regularly.

3. Data ownership rights

For the benefit of keeping user privacy, user has the right to choose whether your personal information will be used, shared or you may choose not to receive information or marketing messages from the website. User can send an opt-out request to service provider through any contact channel show on the website. This is principally adhered to privacy policy and terms of service. user has permission in privacy data of them by below details.

• The User has the right to withdraw consent to the processing of personal data that the User has given consent to the Company for the duration that the User’s personal data is with the Company. However, if the User withdraws consent, the Company may not be able to facilitate, communicate or provide some or all of the Services to the User.
• Users have the right to access their personal data and request that the Company provide a copy of such personal data to the User.
• Users have the right to request the Company to correct inaccurate, out-of-date information or add incomplete information.
• Users have the right to request the Company to delete, destroy, or anonymize their personal information in certain cases, in accordance with relevant laws.
• Users have the right to request that the Company provide their personal information or send their personal information to another organization.
• Users have the right to object or prevent the Company from collecting, using or disclosing their personal information in certain cases, in accordance with relevant laws.
• Users have the right to lodge a complaint with the competent government agency if they believe that the Company has not complied with the law.
• Users may exercise these rights by contacting the Company using the details and contact channels specified later.

4. Recording and storing user data through automated storage system.

For user convenience and maximum utility, service provider has stored and saved usage history as well as personal information which user has filled in subscription form i.e., email, phone number, name-surname, address, identification number. Service provider will record all activities occurred in the system during your visiting of software, application, or website that users have downloaded and installed in mobile phone, electric devices, computer. We may record some information during your login or website visiting. Moreover, we may save your mobile number and its ID number. All records aim to improve our services, software, and application to be more efficient. MOVEMAX may use collected data from cookies and other technology, for example, using Tag to improve user experience and overall application quality.

5. Used of personal data

• To identify user identity.
• To improve usability to be more efficient and most suitable for usage.
• To encourage marketing and seminar that associated with services.
• To facilitate information providing and notification through email, mobile, message, website,
• Users can accept the location services tracking for mobile gps and working process by mobile phone.
• [ This app Movemax Driver App ] collects/transmits/syncs/stores/accesses [ Real-time location-bases background ] to enable [” Feature : Confirm Delivery Success “] This feature is used to track the location base and vehicle location, track jobs even when the app is closed or not in use, to check the location of delivery drivers, delivery vehicles, delivery jobs and driver safety.
• To Collects/Transmits/Sync/Stores location-bases to enable the feature location-bases background checking and follow-up location tracking of vehicle and job tracking even “when the app is closed” / “always in use” / “when the app is not in use” and is also used to support location tracking and safety of vehicle and drivers.
•  To collection of call recording data, reading and writing to enable contact organization even when the app is not in use.
• To provide real, valid, and complete information for system registration. In case MOVEMAX finds out that user’s information is unreal or invalid, users then allow the company to delete information from the system without any argument and the company does not have to notify in advance
• To contact with users, publicize, promote sales, give reward, present new product.
• Users allow service provider to access recorded data done by all software or application that users have used.
• To prevent violation of legal regulations.
• To answer users’ comments and questions.
• To help users handle with technical problems and any problems related to usage.

6. Sharing of personal information

The Company may disclose and/or transfer Users’ information to the following persons located in Thailand and/or other countries, which may or may not have adequate data protection measures similar to those of Thailand.

• Affiliated Companies and Subsidiaries
  The Company may disclose the collected information to its affiliates and subsidiaries for the purposes under this Policy.
• Service Provider
  The Company may disclose information collected by the Company to business operators or business owners, service providers, contractors or agents acting on behalf of the Company.
• การโอนหรือควบรวมกิจการ
  The Company may transfer the information it has collected to another company in connection with, or during negotiations of, a merger, sale of assets, financing, or acquisition of all or any portion of the Company’s business.
• External parties and business partners
  The Company may share information with its third-party partners, including advertisers and researchers.
• Legal proceedings
  The Company may disclose information to comply with the law, a court proceeding, a court order, a subpoena, or other legal process.
• Protecting companies and individuals
  The Company may disclose information if the Company believes it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of the Company’s Terms and Conditions of Service or this Privacy Policy, or as evidence in litigation in which the Company is involved.
• Aggregate information or information that does not identify a person
  The Company may share aggregated or non-personally identifiable information about Users with third parties for marketing, advertising, research, or similar purposes.
• Other users
  The Company may disclose the User’s personal data to other Users as part of the Company’s Services and/or new services.

7. Regulatory compliance

Service provider is responsible to regularly review privacy policy compliance and regulatory compliance. If there are dispute and/or complaint related to use of personal information, service provider needs to look into information and results as well as to cooperate with digital service regulatory authority and consumer protection agency.           

Related preliminary laws:

• พระราชบัญญัติคุ้มครองข้อมูลส่วนบุคคล พ.ศ. 2562
• ประกาศคณะกรรมการธุรกรรมทางอิเล็กทรอนิกส์ เรื่อง แนวนโยบายและแนวปฏิบัติในการคุ้มครองข้อมูลส่วนบุคคลของหน่วยงานของรัฐ พ.ศ.2553
• พระราชบัญญัติสำนักงานพัฒนาธุรกรรมทางอิเล็กทรอนิกส์ พ.ศ. 2562

8. Personal data security

       We attempted to protect users’ personal data technically and physically, also to protect an access to information by third party as well as unlawful hacking. Furthermore, to prevent personal data loss or being modified. If users have concern about personal data protection or service provider’s policy, please send an email to support@movemax.me

9. Cookies
   Cookies are text files that are stored on a user’s computer when they visit a website. These text files collect information that can be read by the website when the website is visited again at a later time. Some of these cookies are necessary, otherwise the website would not be able to function properly. Other types of cookies provide convenience to website visitors, such as remembering user names in a secure way and remembering the language used. For example, cookies prevent users from having to enter the same information each time they visit a website.

   The Company will collect website visit information from all visitors through cookies or similar technologies, and the Company will use cookies for the purpose of improving the efficiency of accessing the Company’s services via the Internet, including improving the efficiency of using the Company’s services via the Internet, which will be used in the following cases:

   To help the Company maintain the session variables used for data collection when the User uses the Service and/or any other services, enabling the User to continuously log into the User’s account on the Company’s website.

   • To help the Company maintain the session variables used for data collection when the User uses the Service and/or any other services, enabling the User to continuously log into the User’s account on the Company’s website.
   • To improve the security of the company’s systems.
   • To collect user preferences and provide customized services to users.
   • To study the website usage behavior of users and develop it to be easier, faster and more efficient to use.

     The types of cookies the Company uses and the use of such cookies include, but are not limited to, the following:

   • Strictly Necessary Cookies: These cookies are essential for the website to function and include cookies that enable users to access and use the Company’s website securely.
   • Functionality Cookies: These cookies are used to recognize users when they return to the website, allowing the company to tailor content to users, adjust the company’s website to meet users’ needs, and remember user preferences, such as language preferences.
   • Analytical/Performance Cookies: This type of cookie allows the Company to recognize and count the number of visitors to the website, as well as help the Company understand the behavior of visiting the website in order to improve the quality and appropriateness of the website operation, as well as to collect statistical data on methods of access and behavior of visiting the website, which will help improve the operation of the website by allowing users to find what they are looking for easily, and help the Company understand the interests of users and measure the effectiveness of the Company’s advertisements.
   • Advertising Cookies: These cookies remember user preferences when visiting a website and are used to personalize the website in order to present advertisements that are most relevant to users. For example, displaying advertisements for products that may be of interest to users, preventing or limiting the number of times that users see repeated pages of an advertisement, or helping to measure the effectiveness of an advertisement.

     In most web browsers, users have the ability to control or set whether or not to accept cookies. However, if users disable cookies or limit the ability to set cookies, users may not be able to take full advantage of the website or access all of its functionality, which may limit the user’s overall experience.

10. Policy improvement and contact information

In using our website, we ask users to provide your details and information truthfully, accurately, recently, and completely as stated in website requirement. If users provide invalid, incomplete, outdated information or there is reason for service provider to understand that information is false. Service providers has a right to refuse providing services, also can delete false information without exception and without pre-notification. We reserve the right to modify privacy policy without prior notice.

In case user has any question, suggestion, or complaint about privacy policy, we are pleased to answer your question, suggestion, and complaint for the best interest of users and further usage.

In case of any doubts, suggestions or criticisms regarding the Privacy Policy  www.movemax.me is happy to answer any questions or suggestions that will be useful for improving the service. You can contact us through the channels below.

Handywings Company
Address : 567 Soi.PharamIX 51 Saeree6 Rd. Phattakarn Suanluang Bangkok 10250
Website : www.movemax.me  
Email : support@movemax.me
Mobile  : +66 095-526-5868